Reinstalling pfSense

  1. Please open a support ticket to request access to the factory installer image:

    pfSense-netgate-SG-1100-recovery-2.4.4-RELEASE-p3-aarch64.img.bz2

    Note

    The pfSense® factory version is the version that is preinstalled on units purchased from Netgate. The factory image is optimally tuned for our hardware and contains some features that cannot be found elsewhere, such as the AWS VPN Wizard.

  2. Write the image to a USB memstick. Locating the image and writing it to a USB memstick is covered in detail under Writing Flash Drives.

  3. Connect to the console port of the pfSense device.

    See also

    Connecting to Console Port

    Connecting to the console port. Cable is required.

  4. Insert the memstick into the USB port and boot the system.

    Tip

    Best practice is to turn off the system, insert the USB memstick, ensure you have console access, and reboot the system. You will need to interrupt the boot process very soon after initial boot.

  5. When prompted, press any key to stop the autoboot process.

    ../_images/hit-any-key-stop-autoboot.png
  6. Type run usbrecovery at the Marvell>> prompt and press Enter.

    ../_images/type-run-usbrecovery.jpg
  7. Select the destination device by pressing Enter, then confirm by pressing y and Enter.

    ../_images/select-destination-device.png

    Note

    The onboard eMMC flash memory is always mmcsd0.

  8. Wait for the installation to the eMMC to complete.

    ../_images/may-take-a-few-minutes.png
  9. Once the install has completed, remove the memstick, and cycle the power (unplug the SG-1100 and plug it back in) to reboot the SG-1100.

    ../_images/sg-1100-power-cycle.jpg

Note

For information on restoring from a previously saved configuration, go to Backup and Restore.