Reinstalling pfSense Plus Software¶
Please open a support ticket to request access to the factory firmware by selecting Firmware Access as the General Problem and then select Netgate 1100 for the platform. Make sure to include the serial number in the ticket to expedite access.
Once the ticket is processed, the latest stable version of the firmware will be attached to the ticket, with a name such as:
pfSense-plus-compat-recovery-22.05-RELEASE-aarch64.img.gz
Note
pfSense® Plus is preinstalled on Netgate appliances, which is optimally tuned for Netgate hardware and contains features that cannot be found elsewhere, such as ZFS Boot Environments, OpenVPN DCO, and the AWS VPC Wizard.
Write the image to a USB memstick. Locating the image and writing it to a USB memstick is covered in detail under Writing Flash Drives.
Connect to the console port of the Netgate device.
Insert the memstick into the USB port and boot the system.
Tip
The best practice is to turn off the device, insert the USB memstick, confirm console access, and boot the device.
Starting the recovery process requires interrupting the boot process very soon after the boot process begins.
When prompted, press any key to stop the autoboot process.
Type
run usbrecovery
at theMarvell>>
prompt and pressEnter
.Note
If the device does not boot after issuing this command, enter
usb reset
and then tryrun usbrecovery
again. Some USB drives require an extra reset to fully initialize.Enter the destination device or press the
Enter
key to accept the default value.Note
The onboard eMMC flash memory is always
mmcsd0
.Type
y
then press theEnter
key to confirm the choice.Wait for the installation to the eMMC to complete.
Once the install has completed, remove the memstick, and cycle the power (unplug the Netgate 1100 and plug it back in) to reboot the Netgate 1100.
See also
For information on restoring from a previously saved configuration, go to Backup and Restore.