Troubleshooting Website Access¶
If some sites will load, but other sites will not, there are a few possible causes.
Check all of the items listed on Connectivity Troubleshooting before proceeding
Ensure the WAN gateway is reachable and set to the proper address
Ensure the subnet mask on the WAN interface of the firewall is correct
Ensure the subnet mask on the client stations and on every interface (and VPN) in the pfSense® software configuration is correct
Ensure the WAN MTU is properly set (See http://www.dslreports.com/faq/695 to determine the MTU), use MSS to lower the MTU if necessary
tracerouteto determine where the traffic stops. It may be an upstream connectivity issue and not the firewall or ISP.
Disable hardware checksums and see if the problem disappears
Disable any proxy package such as squid that is in use (if any)
Check Clear invalid DF bits instead of dropping the packets on System > Advanced, Firewall/NAT tab.
Check Disable Firewall Scrub on System > Advanced, Firewall/NAT tab.