Factory Reset Procedure

This procedure performs a factory reset using the hardware button on the Netgate 5100.

See also

  1. Remove power from the device.

  2. Gently use a paper clip or similar tool to depress the reset button.

  3. While keeping the button depressed, apply power to the device.

  4. Keep the button depressed for about 30 seconds until the device boots far enough to check the button state.

    The status LED will flash red and green alternately once the reset process starts.

  5. Wait for the device to reboot after the reset procedure completes.

When the device boots again, it will be at its factory default settings and accessible from the LAN at

If this procedure fails, connect to the console and perform a factory reset there.