The use of open source operating systems with untested hardware may create hardware/software conflicts. Hardware Tuning and Troubleshooting offers tips on resolving various issues.
Preventing hardware headaches¶
Use Genuine Netgate Hardware¶
We highly recommend using hardware from the Netgate Store. Our hardware has been developed to assure that specific hardware platforms have been thoroughly tested and validated.
Search for the experiences of others¶
The experiences of others are a valuable source of knowledge which can be found by researching pfSense software and hardware compatibility online, especially on the Netgate Forum. Reports of failure are not necessarily considered definitive because problems can arise from a number of issues other than hardware incompatibility.
If the hardware in question is from a major manufacturer, an internet search by
make, model, and
site:netgate.com will search the Netgate website for
relevant user experiences. Searching for the make, model, and
find user experiences on other websites. Repeating the same search with
FreeBSD instead of
pfSense can also turn up useful experiences.
This documentation refers to the 64-bit hardware architecture as
the architecture designation used by FreeBSD. Intel adopted the architecture
created by AMD for x86-64, thus the name amd64 refers to all x86 64-bit CPUs.
Netgate sells ARM appliances compatible with its factory edition of pfSense
software. This hardware is based on the
aarch64 (also called
arm64). Items specific to
those unique architectures will be called out as necessary. The generic term ARM
may be considered to apply to all of these, but only for the specific
ARM-based appliances sold by Netgate, such as the SG-2100 and SG-3100.