Factory Reset Procedure

This procedure performs a factory reset using the hardware reset button on the Netgate 4100. This button is located on the left side of the unit when facing the front (See Input and Output Ports for reference photos).

See also

  1. Shut down or remove power from the device.

  2. Power on the device.

  3. Wait for the circle LED to change from orange to blue.

  4. Press and hold the reset button (top) for 5 seconds.

    Note

    This is the top (recessed) button and may require a pen, paperclip, or similar tool to press.

    This “short press” of the button initiates the reset procedure.

    After the system mounts the drive it recognises that the button had a short press and then it prompts to confirm the reset by turning all of the LEDs solid red.

  5. Wait for the LEDs all change to solid red.

  6. Hold the reset button until all three LEDs start flashing red

    This will take approximately 13 seconds

    The system then resets the configuration and reboots.

  7. Wait for the system to complete the reset and finish the boot process.

    At the end of the boot process the LEDs will return to the ready state, with the diamond light slowly flashing blue.

When the device boots again it will be at its factory default settings and accessible from the LAN at https://192.168.1.1.

If this procedure fails, connect to the console and perform a factory reset there.