Support does not cover more complex tasks such as CARP configuration for redundancy on multiple firewalls or circuits, network design, and conversion from other firewalls to pfSense®. These items are offered as professional services and can be purchased and scheduled accordingly.
Netgate training offers training courses for increasing your knowledge of pfSense products and services. Whether you need to maintain or improve the security skills of your staff or offer highly specialized support and improve your customer satisfaction; Netgate training has got you covered.
To learn more about how to use your pfSense appliance and for other helpful resources, make sure to browse our Resource Library.
Community Support Options¶
You can find out more information about our active community on our forums, subreddit, and more here.
The FW-7551 platform will not boot unmodified pfSense® software version 2.4 installation media. The media must be manually modified and specific options must be utilized in the 2.4 installer or the firewall may not boot after installation.
The specific modifications required for an installation image can be found in the online pfSense documentation. Use a serial memstick image for this hardware.
As an alternative, install pfSense version 2.3.4-RELEASE and upgrade to 2.4-RELEASE.