Frequently Asked Questions

1. Should I set a password or use an SSH key during Azure user provisioning?

It is recommended to set a password. This will grant access to the WebGUI, whereas an SSH key will only allow you access to the SSH command prompt. Most configuration items in Netgate® pfSense® Plus software are typically controlled via the WebGUI. If you accidentally use an SSH key instead, you can select the option to reset the admin password at the text menu that appears when you ssh to your instance. Then the WebGUI password will be reset to “pfsense”. You should immediately update the admin password to a more secure value once you have successfully logged into the WebGUI.

2. Is a live update of the software supported?

Versions in the 2.2.x range should not attempt to have a firmware upgrade executed. In the future (pfSense 2.3 or later), this may be possible, but it is currently untested and unsupported. Since a real system console is not available, a definitive recovery process for failures during upgrades would be difficult to define. The currently recommended process for upgrades is to backup the pfSense® Plus config from the existing instance and restore it on a new instance when an upgrade is available.