Frequently Asked Questions

Is it better to set a password or use an SSH key during Azure user provisioning?

The best practice is to set a password. This will grant access to the GUI, whereas an SSH key will only allow access to the SSH command prompt. Most configuration items in Netgate® pfSense® Plus software are typically controlled via the GUI.

The admin account password can be reset over SSH if the SSH key option was used instead. After connecting to SSH, select the option to reset the admin password at the menu displayed by the device over SSH. That option resets the GUI password to pfsense.


Immediately login change the admin password to a more secure value after successfully logging into the GUI.

Does the appliance support a live update of the software?

This may be possible, but it is currently untested and unsupported. Since a real system console is not available, a definitive recovery process for failures during upgrades would be difficult to define.

The currently recommended process for upgrades is to backup the pfSense® Plus software configuration from the existing instance and restore it on a new instance when an upgrade is available.