Assistance Resources

Commercial Assistance

To keep prices low, the software is not bundled with a TAC subscription.

Netgate TAC options:

	TAC Pro	TAC Enterprise
TAC Availability	24/7	24/7
Target Initial Response SLA	24 Hour	4 Hour
Email / TAC Portal	Yes	Yes
Telephone Assistance	No	Yes

For more information and purchasing, see: https://www.netgate.com/support.

Community Assistance

Community assistance is available through the Netgate Forum.