Support does not cover more complex tasks such as network design and conversion from other firewalls. These items are offered as professional services and can be purchased and scheduled accordingly.
Netgate training offers training courses for increasing your knowledge of Netgate products and services. Whether you need to maintain or improve the security skills of your staff or offer highly specialized support and improve your customer satisfaction; Netgate training has got you covered.
To learn more about how to use your Netgate appliance and for other helpful resources, make sure to browse our Resource Library.