Assistance Resources¶
Commercial Assistance¶
TNSR® software is bundled with a Netgate TAC Pro subscription, and TAC Enterprise is available as an upgrade.
Netgate TAC options:
TAC Pro |
TAC Enterprise |
|
|---|---|---|
TAC Availability |
24/7 |
24/7 |
Target Initial Response SLA |
24 Hour |
4 Hour |
Email / TAC Portal |
Yes |
Yes |
Telephone Assistance |
No |
Yes |
For more information and purchasing, see: https://www.netgate.com/support.
Community Assistance¶
Community assistance is available through the Netgate Forum.