Tip

This is the documentation for the 23.11 version. Looking for the documentation of the latest version? Have a look here.

Troubleshooting

This section contains commonly encountered issues with TNSR and methods to resolve them.

• Memory Usage and Tuning
• Services do not receive traffic on an interface with NAT enabled
• NAT session limits / “Create NAT session failed” error
• ACL rules do not match NAT traffic as expected
• ACL entries do not have any effect on bridge loopback (BVI) interfaces
• Some Traffic to the host OS management interface is dropped
• Unrecognized routes in a routing table
• OSPF Neighbors Stuck in ExStart State
• Large packets fail to pass over IPsec
• Associating TNSR Interfaces with Shell Interfaces
• Troubleshooting DHCP Client
• Locked out by NACM Rules
• How to gain access to the root account
• IPsec packets are dropped or fail to pass with QAT enabled
• Console DMA / PTE Read access Error Messages
• Console Messages Obscure Prompts
• Console Terminal Size
• Dataplane Packet Tracing
• Capturing Packets on Dataplane Interfaces
• RESTCONF API Errors
• Diagnosing Service Issues
• Debugging TNSR
• Diagnostic Information for Support